Knowledge Base
PANHospitality
Recent Articles
South African VAT Upgrade
2025 VAT Upgrade Due to the South African VAT change scheduled for 1 May 2025 as well as 1 April 2026, we require ALL South African clients to get the latest upgrade. This upgrade will create date ranges to be linked to a Tax Type. In the past, when ...Pan - Guest List How to basic.
Efficient management of the guest list is crucial for ensuring a seamless experience for both hosts and guests. This guide provides a step-by-step overview of how the guest list feature works in Pan, including how to add, edit, and manage guest ...How to Create Cost Centres
This document will provide you with a step by step guide on, How to create new Cost Centres on PANStandard Rules when using the CRS
Standard Rules when using the CRSAdding a Tip From the Check Out Screen
Adding a tip from the check out screen
Popular Articles
Lock Conflict
Error message on the check out screen An error occurred during the posting of this billing and the transactions will be rolled back. General SQL error. Lock conflict on no wait transaction deadlock update conflicts with concurrent update concurrent ...Basic Assistance Manual
A Basic manual (Some screens may be outdated) to assist with using PANHospitalityChanging Debtor Accounts AFTER Check In & Txn Transfer
The process for chaning a debtor account on a booking after the booking has been checked in. Transferring transactions from one booking to another.PAN Guest Web App
An additional service that allows guests to update their information from a browser using a reservation number and a unique password. Guests can update: Personal Information Reservation details Health Declaration Surveys Paygate View Bill Sign ...Reference Guide - Reservations
Please see our full guide attached